Last Updated: 2025-11-20
This Privacy Policy explains how Dr Green Group, including its subsidiaries
Doctor Green Energy, Doctor Green Innovation,
and Man Portable Power (“we”, “us”, “our”), collects, uses, stores, and protects your information
when you visit our websites, use our mobile applications, interact with our social media pages, or engage with
our products and services across Asia Pacific (APAC).
1. Who We Are
Dr Green Group is a leading APAC provider of clean energy, power management,
and portable solar technology solutions.
We operate multiple online platforms including:
- https://www.drgreengroup.com
- https://www.drgreenenergy.com
- https://www.manportablepower.com
- Our official Facebook Pages, Instagram, YouTube, and other social media accounts
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide Directly
- Name, email address, phone number
- Delivery address and invoice information
- Customer service inquiries and form submissions
- Business partnership or distributor applications
2.2 Automatically Collected Information
- IP address and device information
- Browser type, time zone, and operating system
- Website activity (pages viewed, clicks, session duration)
- Cookies and tracking technologies
2.3 Third-Party Data
We may receive data from:
- Facebook Login / Meta Platforms
- Google Analytics, Google Ads, and YouTube
- E-commerce partners (Shopee, Lazada, TikTok Shop, etc.)
- Marketing platforms (LINE OA, Telegram, email providers)
3. Facebook Developer / API Compliance
If you sign in or interact with our services using Facebook Login or any other Meta API,
we may receive the following information depending on the permissions you grant:
- Name and public profile
- Email address
- Profile picture
- Page-level insights and permissions (if granted)
We DO NOT:
- Sell your Facebook data
- Share your Facebook data with unauthorised third parties
- Publish content on your behalf without explicit permission
Data received from Meta is used only for login, authentication, customer support, analytics,
and service improvement, in accordance with Facebook Platform Terms and Developer Policies.
4. How We Use Your Information
- To provide, operate, and maintain our products and services
- To process orders, payments, and deliveries
- To improve website performance and product quality
- To deliver order updates, promotions, and newsletters (where permitted)
- To support warranty, maintenance, and technical assistance
- To prevent fraud, abuse, and security incidents
5. Cookies & Tracking Technologies
We use cookies, pixels, and analytics tools to improve performance,
analyse user behaviour, and personalise content and recommendations.
By using our websites, you consent to the use of cookies in accordance with this policy.
Tools we may use include (but are not limited to):
- Google Analytics and Google Ads
- Meta Pixel (Facebook Pixel)
- Cloudflare Web Analytics
- Heat-map or behaviour analytics tools (e.g. Hotjar)
6. Data Sharing
We may share your information with trusted third parties, including:
- Payment processors and financial institutions
- Logistics and delivery partners
- Marketing and advertising service providers
- IT, hosting, cloud, and security service providers
- Professional advisors (legal, accounting, compliance)
We do not sell your personal data to any third party.
7. Data Storage & Security
Your information is stored on secure servers, including infrastructure partners such as
Cloudflare, HostNeverDie, and other reputable global providers.
We implement appropriate technical and organisational measures to protect data against
unauthorised access, alteration, disclosure, or destruction.
8. Your Rights
Subject to applicable laws (including GDPR and Thailand PDPA where relevant), you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent where processing is based on consent
- Request restriction or object to certain types of processing
- Request a copy of your data in a portable format
To exercise these rights, please contact us using the details in Section 12.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy,
including legal, accounting, tax, and reporting requirements. When data is no longer required, it will be securely
deleted or anonymised.
10. Children’s Privacy
Our websites, products, and services are not directed to children under the age of 13,
and we do not knowingly collect personal data from children. If we discover that a child has provided us with
personal data, we will promptly delete such information.
11. Links to External Websites
Our websites may contain links to third-party sites and services that are not operated by us.
We are not responsible for the content, security, or privacy practices of these external sites.
We recommend that you review the privacy policies of any third-party sites you visit.
12. Contact Us
If you have questions about this Privacy Policy or wish to submit a data request, please contact:
Headquarters – Doctor Green Energy Co., Ltd.
77/599 Prasert-Manukitch 29 Yaek 2,
Prasert-Manukitch Rd., Lat Phrao, Bangkok, Thailand 10230
Phone: +66 92-638-2229
Email: [email protected]
Website: https://drgreengroup.com
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices,
technology, legal requirements, or other factors.
The “Last Updated” date at the top of this page indicates when this policy was last revised.
We encourage you to review this page regularly to stay informed about how we protect your information.